Unify CXM University

Service Supervisor Pro

Learn to supervise and enhance the omni-channel customer care experience, manage and audit Care Agent teams at scale, deploy surveys and create dynamic reports, and setup AI elements to automate responses and maximize CSAT.

Service Agent Pro

Learn to deliver the fastest and most efficient customer service experience by maximizing your SLA with case auto-assignment, canned responses, omni-channel chat, integrated customer authentication, and brand-wide collaboration.

Sandbox Pro

System Admin Pro: Workflow Setup

System Admin Pro: Team Management

Marketing Research Analyst Pro

Create effective reports powered by AI and easily share with key stakeholders

Social Analyst Pro

Create custom reports and dashboards and share them inside and outside of your organization.

Brand Manager Pro

Search for and repurpose content for publishing, set up a mobile app and establish approval flows.

Campaign Manager Pro

Plan and publish posts to all of your social media accounts.

Distributed Pro

Learn how to use Distributed, streamline the best of 's Front Office Platform into an easy-to-use platform and maximise local marketing potential.

Product Analyst Pro

Learn to add your products at scale, create dynamic categories for quick analysis within dynamic custom reports, leverage AI-powered insights to see what customers like and dislike, and benchmark performance against competitor products.

Location Analyst Pro

Learn to add your business locations at scale, create dynamic categories for quick analysis within dynamic custom reports, identify pain points in the customer journey, and map your business location competitors.

Ads Analyst Pro

Learn to create fully custom, dynamic reports in to analyze Ad campaign performance.

Unify Sandbox Pro

Learn to add your business locations at scale, create dynamic categories for quick analysis within dynamic custom reports, identify pain points in the customer journey, and map your business location competitors.

Unify Location Analys

Learn to add your business locations at scale, create dynamic categories for quick analysis within dynamic custom reports, identify pain points in the customer journey, and map your business location competitors.